Consilium - website privacy notice
1. INTRODUCTION
This privacy notice provides you with details of how we collect and process your personal data
through your use of our site www.consilium.org.uk
By providing us with your data, you warrant to us that you are over 13 years of age.
Dawn Evans is the data controller and is responsible for your personal data.
Contact Details
Full name of legal entity: Dawn Louise Evans
Email address: dawn@consilium.org.uk
Postal address: 12 The Grove, Denton, Newhaven, BN9 0QY
Tel: 0782 333 5460
It is very important that the information we hold about you is accurate and up to date. Please let us
know if at any time your personal information changes by emailing me.
2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE
PROCESS IT
Personal data means any information capable of identifying an individual. It does not include
anonymised data.
We may process the following categories of personal data about you:
Communication Data that includes any communication that you send to us whether that be
through the contact form on our website, through email, text, social media messaging, social
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media posting or any other communication that you send us. We process this data for the
purposes of communicating with you, for record keeping and for the establishment,
pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate
interests which in this case are to reply to communications sent to us, to keep records and to
establish, pursue or defend legal claims.
Customer Data that includes data relating to any purchases of goods and/or services such as
your name, title, billing address, delivery address email address, phone number, contact
details, purchase details and your card details. We process this data to supply the goods
and/or services you have purchased and to keep records of such transactions. Our lawful
ground for this processing is the performance of a contract between you and us and/or
taking steps at your request to enter into such a contract.
User Data that includes data about how you use our website and any online services
together with any data that you post for publication on our website or through other online
services. We process this data to operate our website and ensure relevant content is
provided to you, to ensure the security of our website, to maintain back- ups of our website
and/or databases and to enable publication and administration of our website, other online
services and business. Our lawful ground for this processing is our legitimate interests which
in this case are to enable us to properly administer our website and our business.
Technical Data that includes data about your use of our website and online services such as
your IP address, your login data, details about your browser, length of visit to pages on our
website, page views and navigation paths, details about the number of times you use our
website, time zone settings and other technology on the devices you use to access our
website. The source of this data is from our analytics tracking system. We process this data
to analyse your use of our website and other online services, to administer and protect our
business and website, to deliver relevant website content and advertisements to you and to
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understand the effectiveness of our advertising. Our lawful ground for this processing is our
legitimate interests which in this case are to enable us to properly administer our website
and our business and to grow our business and to decide our marketing strategy.
Marketing Data that includes data about your preferences in receiving marketing from us
and our third parties and your communication preferences. We process this data to enable
you to partake in our promotions such as competitions, prize draws and free give-aways, to
deliver relevant website content and advertisements to you and measure or understand the
effectiveness of this advertising. Our lawful ground for this processing is our legitimate
interests which in this case are to study how customers use our products/services, to
develop them, to grow our business and to decide our marketing strategy.
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver
relevant website content and advertisements to you (including Facebook adverts or other
display advertisements) and to measure or understand the effectiveness of the advertising
we serve you. Our lawful ground for this processing is legitimate interests which is to grow
our business. We may also use such data to send other marketing communications to you.
Our lawful ground for this processing is either consent or legitimate interests (namely to
grow our business).
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details
about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political
opinions, trade union membership, information about your health and genetic and biometric data.
We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of the contract between
us and you do not provide us with that data when requested, we may not be able to perform the
contract (for example, to deliver goods or services to you). If you don’t provide us with the
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requested data, we may have to cancel a product or service you have ordered but if we do, we will
notify you at the time.
We will only use your personal data for a purpose it was collected for or a reasonably compatible
purpose if necessary. For more information on this please email dawn@consilium.org.uk. In case we
need to use your details for an unrelated new purpose we will let you know and explain the legal
grounds for processing.
We may process your personal data without your knowledge or consent where this is required or
permitted by law.
We do not carry out automated decision making or any type of automated profiling.
4. MARKETING COMMUNICATIONS
Our lawful ground of processing your personal data to send you marketing communications is either
your consent or our legitimate interests (namely to grow our business).
[Under the Privacy and Electronic Communications Regulations, we may send you marketing
communications from us if (i) you made a purchase or asked for information from us about our
goods or services or (ii) you agreed to receive marketing communications and in each case you have
not opted out of receiving such communications since. Under these regulations, if you are a limited
company, we may send you marketing emails without your consent. However, you can still opt out
of receiving marketing emails from us at any time.]
Before we share your personal data with any third party for their own marketing purposes, we will
get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by following the
opt-out links on any marketing message sent to you or OR by emailing dawn@consilium.org.uk at
any time.
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If you opt out of receiving marketing communications this opt-out does not apply to personal data
provided as a result of other transactions, such as purchases, warranty registrations etc.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below:
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal
data and to treat it in accordance with the law. We only allow such third parties to process your
personal data for specified purposes and in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
We are subject to the provisions of the General Data Protection Regulations that protect your
personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that
certain safeguards are in place to ensure a similar degree of security for your personal data. As such:
We may transfer your personal data to countries that the European Commission have
approved as providing an adequate level of protection for personal data by; or
If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to
them, as they have equivalent safeguards in place; or
Where we use certain service providers who are established outside of the EEA, we may use
specific contracts or codes of conduct or certification mechanisms approved by the
European Commission which give personal data the same protection it has in Europe.
If none of the above safeguards is available, we may request your explicit consent to the specific
transfer. You will have the right to withdraw this consent at any time.
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7. DATA SECURITY
We have put in place security measures to prevent your personal data from being accidentally lost,
used, altered, disclosed, or accessed without authorisation. We also allow access to your personal
data only to those employees and partners who have a business need to know such data. They will
only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you
and any applicable regulator of a breach if we are legally required to.
8. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it
for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and
sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if
these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including
Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in
which case we may use this information indefinitely without further notice to you.
9. YOUR LEGAL RIGHTS
Under data protection laws you have rights in relation to your personal data that include the right to
request access, correction, erasure, restriction, transfer, to object to processing, to portability of
data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
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https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-
gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email dawn@consilium.org.uk
You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or
excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure
your right to access your personal data (or to exercise any of your other rights). This is a security
measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We may also contact you to ask you for further information in relation to your request to speed up
our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer
than a month if your request is particularly complex or you have made a number of requests. In this
case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to
complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data
protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do
have a complaint so that we can try to resolve it for you.
10. THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those
links or enabling those connections may allow third parties to collect or share data about you. We do
not control these third-party websites and are not responsible for their privacy statements. When
you leave our website, we encourage you to read the privacy notice of every website you visit.
11. COOKIES
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You can set your browser to refuse all or some browser cookies, or to alert you when websites set or
access cookies. If you disable or refuse cookies, please note that some parts of this website may
become inaccessible or not function properly. For more information about the cookies we use,
please visit https://consilium.org.uk/cookie-policy
Copyright © 2024 Consilium Person-Centred Counselling - All Rights Reserved.